FIRST YOU HAVE TO GO TO PANDO.COM AND DOWNLOAD THE PANDO PROGRAM..MAKE SURE TO CHOOSE RUN NOT SAVE!!

 

 

Opening your first ".pando" email attachment

Got an email with a ".pando" ("dot pando") attachment? That's a "Pando Package." It's the file -- or group of files and folders -- the sender wants you to receive.

If no one has sent you a Pando email, you can still follow along. Just click here to download a video message from Pando's CEO and skip to step 3.

  1. Go to your email program.
  2. Open the email that has the .pando attachment. Double-click on the attachment. If your email program lets you select "Open", do that and skip to step 4.
  3. Download the .pando file the way you normally download an attachment. Go to where you downloaded it and double click on it.
  4. Opening a .pando file launches the Pando application. (If you haven't installed the Pando application yet, go back to Getting Started in this Help section.) The Package will automatically download. Its name will appear in the Received list.

 

 

 

Once you have downloaded your first Pando Package, Pando will congratulate you and give you a little tip.

 

 

Receiving Pando Packages

Let's say you have a Package in the Received list.
 
  1. The Package will have an Open button below the name.
     

     
  2. Click Open. If there is only one file in the Package, the file will open in the default application for the file type (e.g., Microsoft Word for a .doc file). If there are multiple files in the Package, a directory of the files in the Package will open.
‹ Opening your first ".pando" email attachmentupFinding a previously received Package ›

Finding a previously received Package

  1. If Pando is already running, start Pando by clicking on the Pando icon in your system tray.
  2. Click on the Received tab.
  3. Scroll through the items listed.
     


     
  4. If it's not there, you may have cleared your Received list. Try going to Windows' Start menu and use Find to search for filenames ending with .pando. Once you've found it, you can open it and download the Package again.

Pausing or stopping a Package that you are receiving

One way:
 
  1. Select the Package on the Received list that is downloading.
  2. Click pause at the bottom of Pando's Status window. "Pause" changes to "Resume" so you can continue downloading later.
  3. To stop the transfer completely, select the Package and click clear. Pando will give you two options: a) clear this item from the list of received Packages, or b) clear the item from the list and delete from your hard drive the portion you've already downloaded.


 


Another way:
 
  1. Click the Pando icon in your system tray.
  2. Select Pause All Transfers. You can also Resume All Transfers from this menu.
‹ Finding a previously received PackageupGetting regular deliveries via RSS ›